Refund policy

Last updated: October 27, 2026

Thank you for purchasing from Resolved Spheres.

Resolved Spheres provides digital products, including online courses, downloadable resources, and other digital learning materials focused on personal development and business acceleration. As our products are delivered digitally, this policy explains the circumstances under which refunds may be considered.

1. Digital Products

All products sold by Resolved Spheres are digital products. We do not sell or ship physical goods.

Because digital products may be accessed or downloaded immediately after purchase, purchases are generally non-refundable once access has been provided, except where a refund is required by applicable law or falls within the exceptions outlined in this policy.

By completing a purchase, you acknowledge that you are purchasing digital content and that special conditions may apply to returns and refunds.

2. Refunds and Exceptions

Although digital purchases are generally non-refundable, we will consider refund requests in the following circumstances:

  • Duplicate payments: You were charged more than once for the same product due to a duplicate transaction.
  • Non-delivery: You paid for a product but did not receive access because of a technical issue on our side.
  • Defective or inaccessible products: A digital product is materially defective or inaccessible, and we are unable to resolve the issue within a reasonable period.
  • Legal entitlement: A refund is required under applicable consumer protection laws.

Refund requests will be reviewed on a case-by-case basis, taking into account the circumstances and any applicable legal requirements.

3. Technical Issues and Access Problems

If you experience difficulty accessing, viewing, or downloading a purchased product, please contact us before submitting a refund request.

We will make reasonable efforts to investigate the issue, resolve technical problems, and restore access to the product you purchased.

Please contact us at sales@resolvedspheres.com

When contacting us, please include:

  • Your name.
  • The email address used for your purchase.
  • Your order or transaction number, if available.
  • A description of the problem.
  • Relevant screenshots or error messages, where applicable.

4. Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us as soon as possible at sales@resolvedspheres.com

Once the duplicate transaction has been verified, we will consider a refund for the duplicate payment.

5. Refund Processing

If your refund request is approved, the refund will generally be issued to the original payment method used for the purchase, unless otherwise required by law or agreed upon.

The time required for the refund to appear in your account may depend on your payment provider or financial institution.

6. Change of Mind and Individual Results

We do not generally offer refunds solely because of a change of mind, failure to use a purchased product, or dissatisfaction with personal or business results that differ from your expectations, except where required by applicable law.

Our digital products are intended to provide educational information, practical guidance, and resources for personal development and business growth. Individual results depend on various factors, including personal circumstances, implementation, effort, and other conditions. We do not guarantee specific personal, professional, financial, or business outcomes.

Nothing in this policy excludes or limits any consumer rights that cannot legally be excluded or limited.

7. Unauthorized Sharing and Distribution

Digital products purchased from Resolved Spheres are intended for the use permitted under the applicable product licence or purchase terms.

Unauthorized copying, sharing, redistribution, resale, or commercial distribution of our digital products is prohibited unless expressly permitted by Resolved Spheres or applicable law.

Unauthorized sharing or distribution does not, by itself, entitle a purchaser to a refund. This provision does not affect any refund rights available under applicable law.

8. Changes to This Policy

Resolved Spheres reserves the right to update or amend this Return and Refund Policy from time to time.

Any changes will be published on this page with an updated revision date. The applicable policy will be interpreted in accordance with relevant consumer protection laws.

9. Contact Us

If you have questions about this policy, need assistance with a digital product, or wish to request a refund, please contact us:

Business: Resolved Spheres

Email: sales@resolvedspheres.com

We appreciate your support and are committed to providing a positive customer experience.